{"id":24621,"date":"2025-08-21T22:33:19","date_gmt":"2025-08-21T20:33:19","guid":{"rendered":"https:\/\/serenitycompanyvtc.com\/privacy-policy\/"},"modified":"2026-06-22T13:39:15","modified_gmt":"2026-06-22T11:39:15","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/serenitycompanyvtc.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"24621\" class=\"elementor elementor-24621 elementor-3161\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0aa070e e-flex e-con-boxed e-con e-parent\" data-id=\"0aa070e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84f59a5 elementor-widget elementor-widget-heading\" data-id=\"84f59a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-854c085 e-flex e-con-boxed e-con e-parent\" data-id=\"854c085\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6ea2ab8 e-con-full e-flex e-con e-child\" data-id=\"6ea2ab8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-196b0b7 elementor-widget elementor-widget-image\" data-id=\"196b0b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/serenitycompanyvtc.com\/wp-content\/uploads\/2025\/07\/cropped-Logo-appli-SCVTC.png\" class=\"attachment-large size-large wp-image-24522\" alt=\"\" srcset=\"https:\/\/serenitycompanyvtc.com\/wp-content\/uploads\/2025\/07\/cropped-Logo-appli-SCVTC.png 512w, https:\/\/serenitycompanyvtc.com\/wp-content\/uploads\/2025\/07\/cropped-Logo-appli-SCVTC-300x300.png 300w, https:\/\/serenitycompanyvtc.com\/wp-content\/uploads\/2025\/07\/cropped-Logo-appli-SCVTC-150x150.png 150w, https:\/\/serenitycompanyvtc.com\/wp-content\/uploads\/2025\/07\/cropped-Logo-appli-SCVTC-270x270.png 270w, https:\/\/serenitycompanyvtc.com\/wp-content\/uploads\/2025\/07\/cropped-Logo-appli-SCVTC-192x192.png 192w, https:\/\/serenitycompanyvtc.com\/wp-content\/uploads\/2025\/07\/cropped-Logo-appli-SCVTC-180x180.png 180w, https:\/\/serenitycompanyvtc.com\/wp-content\/uploads\/2025\/07\/cropped-Logo-appli-SCVTC-32x32.png 32w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4daeba1 elementor-widget elementor-widget-heading\" data-id=\"4daeba1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<br \/>SERENITY COMPANY VTC<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3e981be e-con-full e-flex e-con e-child\" data-id=\"3e981be\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7801bd6 elementor-widget elementor-widget-heading\" data-id=\"7801bd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Data Controller<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f951dd elementor-widget elementor-widget-text-editor\" data-id=\"0f951dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"369\" data-end=\"506\">In accordance with Regulation (EU) 2016\/679 (GDPR) and the Data Protection Act No. 78-17, the data controller is:<\/p><p data-start=\"508\" data-end=\"633\">Serenity Company VTC<br data-start=\"532\" data-end=\"535\"\/>Address: 11 rue Magdeleine, 21800 Neuilly-Crimolois, France<br data-start=\"558\" data-end=\"561\"\/>Phone: (+33) 07 45 81 33 47<br data-start=\"590\" data-end=\"593\"\/>Email: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"601\" data-end=\"631\">contact@serenitycompanyvtc.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cd0ea76 e-con-full e-flex e-con e-child\" data-id=\"cd0ea76\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-461564a elementor-widget elementor-widget-heading\" data-id=\"461564a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Data Collected<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c128229 elementor-widget elementor-widget-text-editor\" data-id=\"c128229\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"667\" data-end=\"760\">As part of its activities, Serenity Company VTC may collect the following data:<\/p><ul data-start=\"762\" data-end=\"1126\"><li data-start=\"762\" data-end=\"845\"><p data-start=\"764\" data-end=\"845\">Identification data: surname, first name, contact details (phone, email, address)<\/p><\/li><li data-start=\"846\" data-end=\"945\"><p data-start=\"848\" data-end=\"945\">Booking data: date, time, departure and arrival location, number of passengers, luggage<\/p><\/li><li data-start=\"946\" data-end=\"1062\"><p data-start=\"948\" data-end=\"1062\">Billing data: information required for invoice preparation (address, SIRET number if applicable)<\/p><\/li><li data-start=\"1063\" data-end=\"1126\"><p data-start=\"1065\" data-end=\"1126\">Browsing data: cookies, IP address, pages visited<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0ce6cbb e-con-full e-flex e-con e-child\" data-id=\"0ce6cbb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be34871 elementor-widget elementor-widget-heading\" data-id=\"be34871\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Purpose of Collection<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ea61b4 elementor-widget elementor-widget-text-editor\" data-id=\"0ea61b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1143\" data-end=\"1234\"><span style=\"font-size: 16px;\">In accordance with Articles L111-1 et seq. of the Intellectual Property Code:<\/span><\/p><p data-start=\"1236\" data-end=\"1572\"><span style=\"font-size: 16px;\">All website content (text, images, graphics, logo, icons, design, etc.) is the exclusive property of Serenity Company VTC, unless otherwise stated.<\/span><br data-start=\"1398\" data-end=\"1401\"\/><span style=\"font-size: 16px;\">Any reproduction, representation, modification, adaptation, distribution, or exploitation, even partial, is strictly prohibited without prior written authorization.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5b2ee55 e-con-full e-flex e-con e-child\" data-id=\"5b2ee55\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6cf886 elementor-widget elementor-widget-heading\" data-id=\"a6cf886\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Legal Basis for Processing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57f40d5 elementor-widget elementor-widget-text-editor\" data-id=\"57f40d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1501\" data-end=\"1541\">Data processing is based on:<\/p><ul data-start=\"1542\" data-end=\"1821\"><li data-start=\"1542\" data-end=\"1609\"><p data-start=\"1544\" data-end=\"1609\">Performance of the contract (booking and completion of journeys)<\/p><\/li><li data-start=\"1610\" data-end=\"1668\"><p data-start=\"1612\" data-end=\"1668\">User consent (form, cookies)<\/p><\/li><li data-start=\"1669\" data-end=\"1724\"><p data-start=\"1671\" data-end=\"1724\">Legal obligations (invoicing, accounting)<\/p><\/li><li data-start=\"1725\" data-end=\"1821\"><p data-start=\"1727\" data-end=\"1821\">Legitimate interest of Serenity Company VTC (website security, customer relationship management)<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-279046c e-con-full e-flex e-con e-child\" data-id=\"279046c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82e14d7 elementor-widget elementor-widget-heading\" data-id=\"82e14d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Data Recipients<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d5cee5 elementor-widget elementor-widget-text-editor\" data-id=\"8d5cee5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2052\" data-end=\"2237\">Data is intended solely for Serenity Company VTC and is under no circumstances sold to third parties.<br data-start=\"1967\" data-end=\"1970\"\/>It may be transmitted to technical service providers (hosting, booking tools, invoicing) only if necessary and in compliance with GDPR.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ebc5c9 e-con-full e-flex e-con e-child\" data-id=\"4ebc5c9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6304b1c elementor-widget elementor-widget-heading\" data-id=\"6304b1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Retention Period<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95a72b7 elementor-widget elementor-widget-text-editor\" data-id=\"95a72b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"2178\" data-end=\"2267\"><p data-start=\"2180\" data-end=\"2267\">Booking data: retained for 10 years (legal retention period for invoices)<\/p><\/li><li data-start=\"2268\" data-end=\"2346\"><p data-start=\"2270\" data-end=\"2346\">Contact data: retained for a maximum of 3 years from the last exchange<\/p><\/li><li data-start=\"2347\" data-end=\"2386\"><p data-start=\"2349\" data-end=\"2386\">Cookies: retained for a maximum of 13 months<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c3d98cc e-con-full e-flex e-con e-child\" data-id=\"c3d98cc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ec2a9f elementor-widget elementor-widget-heading\" data-id=\"0ec2a9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Your Rights<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff9b326 elementor-widget elementor-widget-text-editor\" data-id=\"ff9b326\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2412\" data-end=\"2502\">In accordance with Articles 15 to 22 of the GDPR and the Data Protection Act:<\/p><p data-start=\"2504\" data-end=\"2541\">You have the following rights:<\/p><ul data-start=\"2542\" data-end=\"2819\"><li data-start=\"2542\" data-end=\"2577\"><p data-start=\"2544\" data-end=\"2577\">Right of access (Article 15 GDPR)<\/p><\/li><li data-start=\"2578\" data-end=\"2622\"><p data-start=\"2580\" data-end=\"2622\">Right to rectification (Article 16 GDPR)<\/p><\/li><li data-start=\"2623\" data-end=\"2663\"><p data-start=\"2625\" data-end=\"2663\">Right to erasure (Article 17 GDPR)<\/p><\/li><li data-start=\"2664\" data-end=\"2721\"><p data-start=\"2666\" data-end=\"2721\">Right to restriction of processing (Article 18 GDPR)<\/p><\/li><li data-start=\"2722\" data-end=\"2762\"><p data-start=\"2724\" data-end=\"2762\">Right to object (Article 21 GDPR)<\/p><\/li><li data-start=\"2763\" data-end=\"2819\"><p data-start=\"2765\" data-end=\"2819\">Right to data portability (Article 20 GDPR)<\/p><\/li><\/ul><p data-start=\"2821\" data-end=\"2901\">To exercise your rights, contact us at: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2867\" data-end=\"2897\">contact@serenitycompanyvtc.com<\/a><\/p><p data-start=\"2903\" data-end=\"2990\">You may also lodge a complaint with the CNIL (<a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"2975\" data-end=\"2986\">www.cnil.fr<\/a>).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e26bb3 e-con-full e-flex e-con e-child\" data-id=\"1e26bb3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64e1028 elementor-widget elementor-widget-heading\" data-id=\"64e1028\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Cookies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af9bb5a elementor-widget elementor-widget-text-editor\" data-id=\"af9bb5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The website serenitycompanyvtc.com uses cookies to improve user experience, measure audience, and ensure proper functioning of services.<br data-start=\"3172\" data-end=\"3175\"\/>You can manage your preferences through your browser settings or refuse non-essential cookies via the consent banner.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6913704 e-con-full e-flex e-con e-child\" data-id=\"6913704\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-393c7d1 elementor-widget elementor-widget-heading\" data-id=\"393c7d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">9. Data Security<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c11d2b2 elementor-widget elementor-widget-text-editor\" data-id=\"c11d2b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Serenity Company VTC implements all necessary technical and organizational measures to protect your personal data against any loss, misuse, unauthorized access, disclosure, or alteration.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e7f1825 e-con-full e-flex e-con e-child\" data-id=\"e7f1825\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-986ed97 elementor-widget elementor-widget-heading\" data-id=\"986ed97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">10. Policy Modifications<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1148b6d elementor-widget elementor-widget-text-editor\" data-id=\"1148b6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Serenity Company VTC reserves the right to modify this Privacy Policy at any time to comply with legal, regulatory, or technical developments.<br data-start=\"3801\" data-end=\"3804\"\/>We recommend that you consult it regularly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Privacy PolicySERENITY COMPANY VTC 1. Data Controller In accordance with Regulation (EU) 2016\/679 (GDPR) and the Data Protection Act No. 78-17, the data controller is: Serenity Company VTCAddress: 11 rue Magdeleine, 21800 Neuilly-Crimolois, FrancePhone: (+33) 07 45 81 33 47Email: contact@serenitycompanyvtc.com 2. Data Collected As part of its activities, Serenity Company VTC may [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-24621","page","type-page","status-publish","hentry"],"blocksy_meta":{"page_title_panel":"","has_hero_section":"disabled","611c92d935758790a591783e16fbb041":"","hero_section":"type-1","hero_elements":[{"id":"custom_title","enabled":true,"heading_tag":"h1","title":"Home"},{"id":"custom_description","enabled":true,"description_visibility":{"desktop":true,"tablet":true,"mobile":false}},{"id":"custom_meta","enabled":false,"meta_elements":[{"id":"author","enabled":true,"label":"By","has_author_avatar":"yes","avatar_size":25},{"id":"post_date","enabled":true,"label":"On","date_format_source":"default","date_format":"M j, Y"},{"id":"updated_date","enabled":false,"label":"On","date_format_source":"default","date_format":"M j, 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